Who is responsible for your information

Nexus Media Solutions operates this website and is intended to act as the data controller for information submitted through it. The owner’s final legal identity and contact address must be inserted in the global website settings after confirmation.

Information collected

The website may collect the information you enter in an enquiry form, including your name, email address, telephone number, company, service interest, approximate budget, timeframe and project details. Technical security logs may include truncated or hashed identifiers, timestamps and request information.

Why information is used

Enquiry information is used to respond, assess project fit, prepare a proposal, maintain a record of the conversation and protect the form from abuse. The intended lawful bases are steps taken at your request before a contract and legitimate interests in operating and securing the business. Contractual and legal obligations may apply if work is commissioned.

Analytics and cookies

Optional analytics is not loaded until consent is given and a valid analytics identifier has been configured. See the cookie policy for details. Necessary storage may remember your consent preference and support security or WordPress administration.

Sharing and processors

Information may be processed by the website host, email provider, analytics provider (when consented), security tools and professional advisers where necessary. The owner must confirm the final supplier list and any international transfer safeguards.

Retention

Enquiry data should be kept only as long as reasonably necessary for the purpose and any legal obligations. The exact business retention period requires owner/legal confirmation and should be entered in the Nexus Studio settings.

Your rights

Depending on the circumstances, UK data protection law may provide rights of access, correction, deletion, restriction, objection and data portability. You may also complain to the Information Commissioner’s Office. Requests can be made through the website contact form until a verified privacy contact is published.

Security

Reasonable technical and organisational measures are used, but no internet service can promise absolute security. Sensitive information should not be submitted through the general enquiry form.

Policy review

This draft must be reviewed whenever forms, analytics, advertising, suppliers or data practices change. It does not guarantee legal compliance and should be checked by a suitably qualified adviser.